Privacy policy

This policy covers moondog.cc, the website of Moondog, LLC ("Moondog", "we", "us"). It does not cover work we do for clients. That work is covered by the agreement we sign with each client.

What we collect and why

We collect only what we need to run the site and to talk with people who want to talk with us.

When you visit

We use Google Analytics, loaded through Google Tag Manager, to understand how the site is used. It records:

• the pages you view and the sections you scroll to;
• clicks on our booking buttons, and whether a booking was completed;
• general information about your device and browser, the site that sent you here, and your approximate location (country and city, worked out from your IP address).

Google Analytics sets cookies in your browser to tell one visitor from another. It does not tell us your name or your email, and we don't try to work out who you are. We use the numbers to decide what to improve on the site.

You can stop this at any time. Block cookies for this site in your browser, use a content blocker, or install Google's own opt-out add-on. The site works the same without analytics.

When you book a call

Our booking buttons open a scheduling form run by Cal.com. When you book, Cal.com collects your name, your email address, the time you choose, and anything you write in the notes. We receive those details so we can hold the call and follow up afterward. Cal.com handles them under its ownprivacy policy.

When you email us

If you write to us, we keep the message and your address so we can reply and keep a record of the conversation.

What our host records

The site is served by Cloudflare. Like every web host, Cloudflare processes your IP address and basic request details to deliver pages and to protect the site from abuse.

What we don't do

• We don't sell or rent your information to anyone.
• We don't run advertising pixels or build advertising profiles.
• We don't buy lists or add you to a mailing list because you visited or booked a call.

Who else handles your information

These companies process information for us, each for one job:

• Google (Analytics and Tag Manager): site usage statistics.
• Cal.com: call scheduling.
• Cloudflare: hosting and security.

We share information beyond these companies only if the law requires it, or if Moondog is sold or merged, in which case this policy continues to apply to what we already hold.

How long we keep it

• Analytics data: up to 14 months, then Google deletes it.
• Booking details and emails: for as long as we are in conversation or working together, and for a reasonable time afterward for our records.

Ask us to delete something sooner and we will, unless the law requires us to keep it.

Your rights

Wherever you live, you can ask us to:

• tell you what information we hold about you;
• correct it;
• delete it;
• stop using it.

Write to support@moondog.cc. We answer within 30 days, and we never treat you differently for asking. If you live in the EU or the UK, you can also complain to your data protection authority.

Where your information is kept

Moondog is based in the United States, and the companies listed above store information in the United States and other countries. If you visit from elsewhere, your information is transferred to and processed in those countries.

Children

This site is for businesses. It is not meant for children, and we don't knowingly collect information from them.

Changes and questions

If we change what we collect, we update this page and the date at the top. For any question about this policy, write to support@moondog.cc.

Adapted from the Basecamp open-source policies /CC BY 4.0.